[Google Authenticator 2FA] How to restore access to your account with the backup key Show Written by Diana Prince When you set up Google Authenticator two-factor authentication (2FA) in your account, you’re prompted to download a backup key. This code lets you restore access to your account in case you change or lose your phone, or accidentally delete the Google Authenticator app. That’s why it’s very important to keep the key safe – it helps you save time and recover access without contacting support. How it worksIf you have your backup key saved, follow these steps to recover the access:
2. Find and press the "+" sign. 3. Enter the backup key to add your CEX.IO account to Google Authenticator. All done! Now you can sign in to your account again. To disable 2FA:
If you have two 2FA methods enabled, then you can also choose an alternative method to disable 2FA. In this case, you need to enter:
Confirm both text message and email codes are entered, and then hit confirm. Note: after disabling 2FA, we suspend withdrawals on your account for 48 hours. This is an extra security measure to help keep your account data and funds safe. Then re-enable 2FA and save the key:
At the next step you will see the confirmation that the Phone 2FA method is enabled. Note: If you disable and re-enable 2FA, you’ll have two 2FA codes for your CEX.IO account in Google Authenticator. To avoid confusion with duplicate 2FA codes:
How do I recover my old Google authentication codes?Recover an account. Sign in to your Google Admin console. ... . In the Admin console, go to Menu Directory. ... . Click the user you want in the list. ... . Click Security.. Click 2-step verification. ... . Click Get Backup Verification Codes.. Copy one of the verification codes.. Send the backup code to the user in an IM or text message.. How do I restore my Google Authenticator to a new phone?Open the Authenticator app on your new phone and tap Begin > Scan barcode. Scan the QR code displayed on Google's website with the Authenticator app, then enter the six-digit code to verify everything is working properly. Once that's done, the codes on your old device will no longer be valid.
How do I transfer Google Authenticator after losing my phone?Ok, so your phone was lost or stolen, and you had a Google Authenticator on it. Verify your account Using Backup Codes.. 1) Type Your Email Address.. 2) Type Your Password.. 3) Select – More Options.. 4) Select – Enter One of Your 8-Digit Backup Codes.. 5) Type One of Your 8-Digit Backup Codes.. |