Danielle
Stayed 2 nights in Dec 2022
0
8/10 Good
Traveled with partner
Dec 12, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here only one night. I would say the stay was overall good. The room was in decent shape. It wasn’t the cleanest of rooms but I wasn’t expecting spotless. There were a few hairs here and there, as well as spots on the sheets. That may be can’t seem to come after being washed. The only major complaint which there isn’t one is the toilet was leaking water or the shower. There was some sort of leaking water in the restroom so whenever I would use the restroom, there would be water on the floor that was pretty much it. The staff were nice enough. Lastly, with parking because you are inside of a plaza can be difficult during later business hours. So you might have to do a little bit of circling but honestly it’s not that big of a deal it’s like going to Costco. Just wait for someone to leave lol. Also, a tip is to validate your parking every time so you don’t have to pay.
Yeraldy
Stayed 1 night in Dec 2022
0
6/10 Okay
Traveled with partner
Dec 11, 2022
Disliked: Amenities
need better breakfast variety, same food 2 days
Mauricio
Stayed 2 nights in Dec 2022
0
8/10 Good
Traveled with group, Business traveler
Nov 24, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast service
Ramon
Stayed 1 night in Nov 2022
0
2/10 Terrible
Traveled with partner
Nov 18, 2022
Disliked: Amenities
The light went out and for some reason there was no tuning water either. Not sure what happened but this was one of the worst experiences I’ve had with city express.
Stephanye
Stayed 1 night in Nov 2022
0
10/10 Excellent
Business traveler
Nov 10, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno fue muy rico; mucho mejor que el desayuno tipico de un hotel parecido en EEUU. Gracias a la senora que lo preparo.
Christopher
0
8/10 Good
Traveled with group
Oct 19, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Anibal
Stayed 1 night in Oct 2022
0
6/10 Okay
Traveled with family and small children
Oct 14, 2022
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Good hotel for a short stay staff is not too polite room I got had a couple blemishes drywall patching unpainted, shower shelve missing. The best part is you have a mall across the parking lot to do as much as you want restaurants, movies, jumping place for kids, Walmart etc.
Sergio
Stayed 1 night in Oct 2022
0
2/10 Terrible
Traveled with family
Oct 10, 2022
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception loss my sister driver's license. Reception ask for an Id for the pool towels and when we returned the towels they did not had the driver's license. How can you loose a driver license