You will need to apply for the Express Cash service, which will provide you the convenience of worldwide access to cash with your American Express Credit or Charge Card. You can submit your application if you have been a Card Member for at least 6 months, however, the application is still subject to approval.
Your PIN is different from the 4-digit number on the front of your Card (often required for online purchases), or your American Express Customer Password (if you have one). Never share your PIN with anyone, including merchants or customer service representatives. You'll never be asked to provide your PIN by an American Express Customer Care Professional.
The Unlock PIN option will only display on your Online Account or Amex App if your PIN is positively locked. Your PIN will not automatically lock after three failed PIN attempts.
American Express® App You can quickly and easily unlock your PIN on the Amex App. Simply go to the 'Account' tab and then select 'Manage Card PIN'. Tap 'Unlock PIN' and answer the security questions. Once completed, you can view or change your PIN if you need a reminder or want to change it to something more memorable. Watch how here.
Online First log in to your Online Account and select ‘Account Management’. Then go to ‘View PIN’ and answer the security questions. A banner will display at the top of the screen confirming your PIN is locked. Click the ‘Unlock PIN’ button and your PIN will be unlocked at your next Chip & PIN transaction.
We won’t ask for your Card PIN every time you shop online; only when we need to perform an additional security check.
Add online sites to your Express List in your Online Account
Adding online sites to your Express List means you won’t have to verify yourself unless we need to check it’s really you who is making the purchase.
You can set up your Express List in your Online Account:
Log in using your username and password.
Enter the verification code we send to you. Once logged in, click on the 'Account Management' section.
Click on ‘Manage Express List’
You’ll be shown a list of online sites you have shopped at using your American Express List Card. Click “add” to add them to your Express List.
Download the Amex App
If you prefer not to enter your Card PIN and verification code, you can download the Amex App and enable push notifications in your device settings. We would then ask you to verify your identify by sending you a push notification to confirm your purchase. Sometimes you may need to log into the App to do this.
Yes, you need to authorise all in-store purchases using a PIN. Please note that Contactless Card or NFC payments do not require a PIN to authorize a purchase.
Note: Contactless card payments are acceptable up to Rs 5,000 in India. For purchases above Rs 5,000, PIN authentication will be required.
*Please be advised that few of our merchant terminals are still undergoing the upgrade process, to support Contactless Transactions upto ₹5000, without PIN authentication. We regret inconvenience, caused, if any, during this transition period
You can quickly and easily change your PIN on the Amex App. Simply go to the 'Account' tab and then select 'Manage Card PIN'. Tap 'Change PIN' and answer the security questions. Watch how here.
Online First log in to your Online Account and select ‘Account Management’. Then, go to ‘Change PIN’ and answer the security questions. Alternatively, go to ‘View PIN’ to remind yourself of your current PIN and then the 'Change PIN' option will appear.
Please note: You must perform one more Chip & PIN transaction with your old PIN to complete the process.
Latest Articles
An emergency fund is an essential part of a solid financial plan.
Here’s how to use cash to help you stay within your budget each month.
The Fed impacts almost every financial decision you make.
Comparing savings rates can ensure you get the best return on your savings.
Check out the latest CD rates from Bankrate’s weekly survey of banks and thrifts.
You could save big by setting up a budget template for your upcoming trip.
Rates may peak in 2023, but that doesn’t mean rate cuts around the corner.
Here’s everything you need to know about the online bank’s CDs.
These CD specials help you earn more money on interest without taking on risk.
The start of a new year is a great time to set financial intentions.
Now might be the time to dust off those paper bonds and cash them in. Here’s what you need to know.
A bank holding company owns a controlling interest in one or more banks.
Americans spent more than $70,000 in 2020 just to keep their households running.
Walk away with stacks of cash just for opening a checking or savings account.
Online checking accounts stand out for different features. Here’s our top picks.
Not paying fees and an easy way to bank should all be priorities. Here are some of our favorites.
The best checking accounts are not only free, but may also offer you perks.
Do you have a large amount of cash that needs to stay liquid along with a competitive rate?
Not sure when you’ll need to access your money? These CDs may be a good fit.
Here’s why the best 60-month CDs are more versatile than you might think.