Find contact information for insurance departments and local insurance agents, or file a complaint. Find an Insurance AgentSelect a state or jurisdiction to search for an insurance agent. Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Select State File a ComplaintHaving a problem with an insurance company or agent? Find your state insurance department and file a complaint. Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Select State InsurTech, Innovation & Technology ContactsFind state contacts ready to introduce you to the regulatory process. Resources and LinksCalifornia Department of Insurance Sacramento Office 300 Capitol Mall Suite 1700 Sacramento, CA 95814 Hotline Telephone NumbersConsumer Hotline: 1-800-927-4357 (HELP) or
send us an email Licensing Hotline: 1-800-967-9331 California Low Cost Automobile Program: 1-866-602-8861 San Francisco Office Los Angeles Office Service of Court Filings on the CDIService of court filings must be directed to the following address: Agent for Service of Process
Please note: the CDI has not agreed to electronic service of summons/complaints in civil cases per the Rules of Court and other applicable laws. In addition, the CDI has not agreed to receive facsimile service of summons/complaints in civil cases. Additional Contact InformationConsumer Services DivisionIf you have questions or want to file a complaint, visit our Getting Help page. Licensing HotlineMatters regarding insurance licensing and education should be directed to: California Department of Insurance Reporting Suspected FraudInformation concerning suspected insurance fraud should be directed to the addresses below. California Department of Insurance A list of regional offices is available. Public Records Act RequestsThose requesting information related to the Public Records Act should direct correspondence to the Legal Division. California Department of Insurance
Corporate and Regulatory AffairsCompanies wishing to do business in California and existing companies seeking approval of corporate transactions should direct correspondence to the Corporate & Regulatory Affairs Branch. If you have any questions about our admission process, please contact us by mailing your questions to: California Department of Insurance or by emailing the Corporate and Regulatory Affairs Branch. We recommend you contact the department with any questions prior to submitting your application. Office of the OmbudsmanThe Ombudsman’s primary function is to ensure the Department provides the highest level of customer service to our consumers, insurers, agents, brokers, and public officials.The Ombudsman is responsible for ensuring that complaints about Department staff or actions receive full and impartial review. California Department of Insurance E-mail: Office of the Ombudsman WebmasterFor technical questions or problems regarding this website, please contact our webmaster. How do I file a complaint with the California Department of Insurance?You may access our electronic Provider Complaint Center by visting our website at www.insurance.ca.gov and selecting “file a Complaint”. You can then register to the electronic portal or access our printable complaint forms. If you have any questions, please call our Consumer Hotline toll free number 1-800-927-4357.
What does CA Dept of insurance do?All of CDI's functions, including overseeing insurer solvency, licensing agents and brokers, conducting market conduct reviews, resolving consumer complaints, and investigating and prosecuting insurance fraud, are to protect consumers.
Does California have a consumer protection agency?Welcome to the California Department of Consumer Affairs
DCA protects and serves consumers in many ways: DCA is a regulator – DCA investigates consumer complaints on issues under its jurisdiction.
How do I contact the California insurance commissioner?Consumers who feel they have been treated unfairly by an insurance company, agent or any licensee, are urged to contact the Department's toll-free Consumer Hotline at (800) 927-4357 or visit our web site: insurance.ca.gov.
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California department of insurance consumer services division
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