Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration. Show
General InquiriesCare Management ProgramsAsthma General InquiriesGeneral InquiriesClaims and CorrespondenceEmpire Blue Cross Blue Shield Disease Management1-844-730-0088 Utilization Management/PrecertificationGeneral InquiriesIf you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. For questions about our company or website, use the mailing address provided or fill out the form below. Members Do not use this form to ask questions about your health coverage or to provide confidential personal health information. If you are a Highmark plan member with questions about your coverage, call the member service number on the back of your insurance card (hours vary depending on plan). You can also contact our dedicated member service representatives through Twitter (@HighmarkHelp) or Facebook between 8 a.m. and 9 p.m., seven days a week. Please do not share personal health information or other private information on social media unless you are using a direct message on Twitter or a private message on Facebook. For anything else, call 1-800-241-5704 (TTY/TDD: 711) Monday through Friday 8:00 a.m. to 5:00 p.m. EST Have your Member ID card handy. Providers Do not use this mailing address or form for provider inquiries. Providers in need of assistance should contact provider services at 800-241-5704 (toll-free). Reporting Fraud Do not use this mailing address or form to report fraud. If you suspect fraud, contact Highmark's Financial Investigations and Provider Review (FIPR) Department. Our mailing address is:Highmark Fields marked with an asterisk (*) are required.Telephone NumbersProvider Service Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m. Government Programs - Provider Service Monday - Friday: 8 a.m. - 12 p.m., 1 p.m. - 5 p.m. 1-877-327-1395 BlueCard Provider Services Monday - Friday: 8 a.m. - 12 p.m.; 1 p.m. - 5 p.m. Office & Mailing AddressesPaper Claims Submission Highmark Blue Shield of Northeastern New York Provider Correspondence Highmark Blue Shield of Northeastern New York PO Box 15013 Government Programs Claims and Correspondence Highmark Blue Shield of Northeastern New York PO Box 80
Provider Relations and Contracting Department Highmark Blue Shield of Northeastern New York 40 Century Hill Drive What is the customer service number for Blue Cross Blue Shield NY?Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.
Does BCBS use availity?Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services. Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.
What is the phone number for Highmark Blue Cross Blue Shield?1 (800) 241-5704Highmark / Customer servicenull
Is Highmark western New York Medicaid?We offer New York State-sponsored Medicaid programs. Highmark BCBSWNY will help you get the most out of your Medicaid benefits.
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