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BCBS Customer ServiceThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. JACKSONVILLE, Fla. -- Florida Blue announced that BenchmarkPortal has certified Florida Blue's member contact center as a Center of Excellence. The Center of Excellence recognition is regarded in the customer service industry as a top honor, and
places the Florida Blue call center in the top 10% of call centers nationwide. "Our customer service team is deeply committed to helping improve the health of every member we have the privilege of serving. We do this by providing a personalized customer experience and being true partners in the navigation of our members' health care journeys," said Florida Blue President and CEO Pat Geraghty. "I'm incredibly proud of our team for earning such a prestigious recognition." A contact
center that has been certified as a Center of Excellence by BenchmarkPortal has met or surpassed rigorous standards of efficiency and effectiveness. This certification is unique in that it is ascertained solely on the basis of metrics. "Certification is an important distinction because it is based on best-practice metrics drawn from BenchmarkPortal's database of contact center metrics, which was founded at Purdue University and is the largest in the world," said BenchmarkPortal CEO Bruce
Belfiore. "This achievement confirms the contact center's ability to deliver service that is both efficient and effective." Florida Blue's member contact center employs 1,200 team members on average in Florida and other locations. About Florida Blue About BenchmarkPortal About Blue Cross Blue Shield AssociationThe Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. Blue Cross Blue Shield USA customer care contact information like Customer Helpline Number, Email Id, Dealers, Head Office Address is provided below to help the customers get the services easily. Blue Cross Blue Shield is one of the popular insurance providers under the categories of Health and Wellness. It was established in the year 1929 especially for the Floridians and since from its inception, the company has been providing the flawless services to more than 100 millions of Americans. Blue Cross association and Blue Shield were merged to form the current association. It is a public traded company and with its main center as Michigan Plaza in Chicago, it performs operations in 14 states. It provides beneficial services to the state Government Employees and federal government employees under the federal Employees Health Benefits plan. Blue cross is committed to helping the society with the innovative products to build the healthy communities. Blue Cross Blue Shield Customer Care Details:To know more detailed information or to enquire about the kind of insurance offered by the company, kindly make use of the below mentioned Contact Numbers to get in touch with the Customer Care Team. Toll-Free Number: 1-800-678-8355. Head Office AddressFlorida Blue Medicare Mail, Postal Address:4800 Deerwood Campus Pkwy, Blue Centres in USAClermont Doral Fort Lauderdale Fort Myers Hialeah Jacksonville – River City
Marketplace Kendall Port St Lucie Sarasota Winter Haven For detailed information about the company policies, schemes, and services, customers are requested to visit the company official website. Blue Cross Blue Shield USA Social Media Network:
Customers can send their feedback and suggestions to the company through the following social media platforms. What is the address for Blue Cross Blue Shield of Florida?For paper claim submission, Florida providers mail paper claims to: Blue Cross and Blue Shield of Florida P.O. Box 1798 Jacksonville, FL 32231-0014.
Where is Florida Blue headquarters address?Jacksonville, Florida, United StatesBlue Cross and Blue Shield of Florida / Headquartersnull
How do I contact Blue Cross Blue Shield of Florida?Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583.
Is Florida Blue the same as Blue Cross Blue Shield of Florida?Florida Blue is an independent licensee of the Blue Cross Blue Shield Association, serving residents and businesses in the state of Flo.
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