Are concert tickets cheaper at the box office

Purchase Tickets

Online: Purchase tickets to most arena events online at www.ticketmaster.com
In Person: Purchase tickets in person at the State Farm Arena Box Office located at: 

1 State Farm Drive
Atlanta, GA, 30303

Please note that the Box Office is only open on event days on hour to door open.

More Box Office Information

Helpful Phone Numbers

State Farm Arena Box Office: (404) 878-3000
Atlanta Hawks Sales: (866) 715-1500
Groups Sales: (866) 715-1500

COVER THE CODE

State Farm Arena encourages all of its patrons to cover the unique bar code on their tickets when taking photos. All tickets have a one-of-a-kind bar code that can be stolen and used by another person. Your tickets should be protected as any other important document containing personal information. Read more about protecting your tickets.

Lost, Stolen, or Damaged Ticket Policy

Lost and stolen tickets are only able to be replaced at the Box Office and if the tickets were purchased directly from Ticketmaster.com. The purchaser on record must bring the credit card used for purchase and a valid, matching photo ID in order to have the tickets replaced.

For questions or concerns regarding Hawks tickets, please contact your account representative or 1(866) 715-1500 for assistance.

Unfortunately, State Farm Arena is unable to reprint tickets that were purchased via third party or resale sites. Please contact your point of purchase for assistance in those cases.

For guests with special needs, Guest Services Representatives are available to help guests to their seats and assist with other needs throughout the event. Guests can contact Guest Services prior to an event to arrange for assistance at 404-878-3000.

During an event, guests can ask the closest State Farm Arena team member for assistance.

Accessible Parking

State Farm Arena offers accessible parking in all of our parking decks. Spots are available on a first-come, first-serve basis. State Farm Arena operated lots include the Ruby Lot, Diamond Deck, Sapphire Deck, and State Farm Drive. For additional information, please visit our Parking & Transportation page.

Accessible Seating

State Farm Arena has many accessible seating options available in all price ranges. Guests in need of accessible seats may purchase tickets online through Ticketmaster. Tickets may also be purchased at the State Farm Arena Box Office on event day next to Gate 2 off of Centennial Olympic Park Dr. The Box Office will open one hour prior to doors on that day's event. For more info please call (404) 878-3000.

Guests who purchased non-accessible seats and need accessible seats can exchange the tickets at the State Farm Arena Box Office on event day, subject to availability.

Companion seats are available with the purchase of an accessible seat, within the public ticket limit set by the artist/event.

Assistive Listening Devices

Assistive Listening Devices are provided free of charge at the Guest Service Center located inside of Gate 1. A driver’s license or credit card will be held as a security deposit.

Interpreters

State Farm Arena will make every effort to provide sign interpreters to guests with hearing disabilities upon request. Please contact State Farm Arena 30 days in advance to arrange this service at 404-878-3000. All services must be approved by the artist / show.

All cancellations are handled on a show-by-show basis. If you have any questions, please contact Customer Service at (404) 878-3000.

Children under the age of two years old do not need a ticket to enter if they sit in parent/guardian's lap. Any guest 2+ will require a ticket.

Diaper Bags accompanying a child are permitted but are subject to search. Parents may bring in plastic bottles of formula or milk inside the stadium.

Strollers are welcome inside State Farm Arena, but strollers must be checked inside Gate 1 at the Guest Service Center.

Image for article titled How to Get the Cheapest Tickets: From Movies to Concerts to Sports

Photo: Shutterstock

As much as we love a night in on the couch watching whatever is next in our Netflix queue, there’s something great about putting on outside pants and being part of a live audience. Whether it’s a concert, movie or sporting event, sometimes it’s worth the hassle to experience something surrounded by other fans. But if you want to do these things, you’re going to need to buy tickets, and those can get expensive. Fortunately, there are a few ways to save money on tickets of all types.

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Finding cheap entertainment is all about knowing where to look, but it’s also about patience. With movies it’s not as much of a crapshoot, but sporting events and concerts require a bit more digging. Let’s start with tracking down cheap movie tickets to get out of the sun and into some air conditioning.

Get the cheapest movie tickets possible

Traditionally the cheapest way to see a movie is to go in the early afternoon, but not all of us can hit up a cheap midweek matinee. Instead, it takes a little finagling and searching.

One simple trick you can do is to sign up for free advanced screenings of movies. These are usually a few days before the initial release and don’t require anything of you but the ability to show up at the theater at a specific time.

If you prefer to choose your own movies and times it’s time to start digging for discount codes. Ticket seller Fandango has a few deals at the moment that can get you discounts for online orders. If those deals aren’t applicable anymore your other option is to search coupon sites like Retail Me Not for tickets. However you decide to do it you shouldn’t have any trouble saving a little cash at the movie theater.

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Find cheap concert and sports tickets regardless of when you buy them

Tickets for concerts or sporting events can get pricey really fast, but finding cheap tickets for both isn’t as hard you’d think. You essentially have two different methods: purchase them right when they go on sale and the slightly riskier but usually cheaper trick of waiting to buy them second-hand. Let’s start with how to get tickets cheap right when they go on sale.

Buy directly from the box office to avoid service fees

If you’re unwilling to take the risk on waiting out cheap tickets for fear an event might sell out you can still usually score tickets for a reasonable price if you know where to go.

In a lot of cases you can skip the service charge imposed by the likes of Ticketmaster by heading directly to the venue to purchase them. Most larger music venues and stadiums have a box office where you can purchase tickets directly. This isn’t always the case, but if it’s an option to you it’s a great way to avoid the ridiculous service charges that come when you order tickets online.

It also works when tickets are supposedly sold out. Oftentimes stadiums and venues will release extra tickets the day of the show or game and all you need to do is show up at the box office when they open.

Buy tickets used from real people for the ultimate deals

If you prefer to get a discount then it’s time to look for individuals who might be selling tickets. As you get closer to the date of the event look on Craigslist for people selling tickets. Sports and concert tickets are no different than anything else on Craigslist, so be sure you know the tricks for not getting screwed when buying on Craigslist. You can also try StubHub, which offers a guarantee for both buyers and sellers, so you don’t have to worry about getting ripped off.

As CNET points out the benefit of buying tickets on Craigslist is that you’re usually just buying them from fans who have a scheduling conflict and want to get rid of them as quickly as possible. Better still are season ticket holders who simply can’t make a game and are often willing to part ways with tickets for less than face-value. To save the most money, wait until the last minute and buy tickets the day before or day of the event. Just make sure you set aside some time to meet up with the person selling them ahead of time. The same goes for amusement park tickets. If all else fails you can take a look at ticket brokers.

The best ways to score tickets from brokers

As NPR points out, the idea that concerts sell out is mostly just an illusion. Scalpers and ticket brokers grab tickets up faster than most fans do and if you’re willing to risk the possibility of not going you can almost always get tickets cheap by waiting it out.

When tickets first go on sale they’ll be expensive through ticket brokers, but as the event gets closer they’ll drop in price provided the demand isn’t too high. You can search a number of brokers at once with a site like Ticketwood that aggregates deals from the likes of StubHub, RazorGator and Ticketsnow. While you’ll often be able to find cheap tickets close to the event date from these sites one thing to keep in mind is that many still have a service charge. It’s not usually as high as what Ticketmaster charges, but it’s good to be aware of it. If you can hold out until the day before or day of an event you’ll likely save money on tickets. It’s not often not your best option, but if an event doesn’t sell as well as it’s supposed to you’ll find cheap deals.

This story was originally published in 2012 and was updated on 12/5/19 to provide more thorough and current information.

Are concert tickets cheaper at Box Office?

Theatre tickets are often cheaper when bought at the box office rather than online or from a third-party vendor. The box office is the primary source for tickets to most shows, and as such, ticket prices are usually lower than those found elsewhere.

Can you still buy tickets at a Box Office?

The Box Office is currently closed to the public and will continue to be closed even on Game/Events Days. All ticket purchases must be done through Ticketmaster.com and will only be delivered electronically. There are no refunds or exchanges on any ticket purchased for a Ball Arena concert, game or event.

How does Box Office tickets work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event. When will my tickets be ready to collect? Tickets will be available to collect on the day of the event - usually an hour before the event starts.

How long before a concert should you buy tickets?

Concert-goers spent 33% less than average on tickets when purchasing them on the day of a concert, and 27% less than average the day before. Just under two weeks before a festival was the best time to buy passes — Prices were 30% below average 13 days before the festival start and 24% below average 12 days out.