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Virtual, Any Location, US Customer service 2nd and Overnight shift
Licensed Insurance AgentYour position supports one of the largest insurance providers in the U.S. that started originally as a single-line auto insurance company and now offers about 100 products and services in 5 different lines of business and handles nearly 36K claims per day. The primary function of the agent is to receive, review and process calls regarding customers’ current policies or interest in modifying them. You should be able to offer products to assist customers’ needs. You would be required to pitch products on all eligible calls. The delivery of exceptional customer service will be key in leaving the customer with a sense of satisfaction and conviction to remain a policyholder A Personal Lines license is needed. SITEL will pay for it. The expectation is to have a level of commitment to the learning process, motivation for self-study, and a high aptitude for test taking because passing the State insurance exam is required to continue with this campaign. Skills, Knowledge, & Abilities:
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About The Benefits
How to applyWe have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview. Learn, Lead & Grow at Sitel Group®We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
About SitelAs a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience. Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter. At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace. Customer service 2nd and Overnight shift
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