Transfer prescription from express scripts to cvs caremark

Department of Management Services

Home > Health > Resources > FAQ's > Frequently Asked Questions - Prescription Drug Plan > Can CVS Caremark transfer my prescriptions from a retail pharmacy to the CVS Caremark mail-order pharmacy?

Can CVS Caremark transfer my prescriptions from a retail pharmacy to the CVS Caremark mail-order pharmacy?

Yes. For many existing retail prescriptions, you can log in at the Caremark.com or call CVS Caremark Member Services at 1-888-766-5490 to request a new mail order prescription from your physician. Log in at Caremark.com to take advantage of mail order savings opportunities and lower-cost medication alternatives. 

A pharmacy in your pocket

With the Express Scripts® mobile app, you can order refills, transfer medications from retail, make payments, and even set up reminders to take your medication.

Express Scripts® mobile app


4.8 iOS App Store (07/02/2021)
4.8 Google Play Store (Version 11.4.2)

*for rx delivery: Delivery is available for eligible prescription drug orders with qualifying prescription benefit programs and insurance plans. Order cutoff times may vary by delivery option and pharmacy location. 1 to 2 day delivery only available on orders placed Monday through Thursday. Delivery may be subject to delays. Not all delivery options are available to every address or from all pharmacy locations (CVS Pharmacy®, CVS Pharmacy in Target, CarePlus CVS Pharmacy® and Navarro® locations). Delivery fees apply and may vary by delivery option and location. Delivery of select nonprescription items is available with prescription delivery at participating locations, except from CVS in Target stores. Selection of nonprescription items available may vary for online and in-store orders. Nonprescription items are charged at online prices, which may vary from store prices. Coupons, ExtraBucks Rewards® or in-store promotions with delivery may not be used with delivery orders. Online promotions cannot be used nor ExtraBucks Rewards® earned with orders called into stores. Advance payment by credit, debit or FSA/HSA card required. In most cases, FSA/HSA cards may not be used for delivery fees. Other restrictions apply. See FAQs or call your local pharmacy for details.

*for extracare pharmacy & health rewards: You must enroll in both the ExtraCare® program and the ExtraCare Pharmacy & Health Rewards® program to earn $5 ExtraBucks Rewards® when you earn 10 credits. See program rules for details. Rewards cannot be earned on any prescriptions purchased in AR, NJ or NY; any prescriptions transferred to a CVS Pharmacy® in AL, MS or OR; any controlled substance prescriptions purchased in HI or LA; or where otherwise prohibited by law. CVS Pharmacy reserves the right to modify or terminate the ExtraCare Pharmacy & Health Rewards program.

How do I transfer my prescription to CVS Caremark?

Can CVS Caremark transfer my prescriptions from a retail pharmacy to the CVS Caremark mail-order pharmacy? Yes. For many existing retail prescriptions, you can log in at the Caremark.com or call CVS Caremark Member Services at 1-888-766-5490 to request a new mail order prescription from your physician.

Can I transfer prescription from Express Scripts to CVS?

Will my prescriptions be transferred to CVS Caremark? A. Express Scripts will be transferring existing refills except those for controlled or compound medications to CVS Caremark. See the FAQs below for more information on how to receive your medications.

Is CVS Caremark and Express Scripts the same?

CVS Caremark provides prescription drugs through both retail pharmacies and its pharmacy benefits manager service (Caremark) and Express Scripts is solely a Pharmacy Benefits Manager with a mail order prescription drug service.

Can you transfer a prescription from Express Scripts?

prescriptions will not be transferred. If you take one of these medications, you must get a new prescription from your doctor. Your welcome package will describe how to send new Home Delivery prescriptions to the Express Scripts Pharmacy.