Kenmore series 300 triple action agitator troubleshooting

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Popular Kenmore Washer Agitators

Agitator Directional Cogs

PartSelect Number PS388034

Manufacturer Part Number 80040

This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your washer to tumble your clothes during the washer cycle. Your agitator will rotate one way, and not the other. The agitator dogs are what prevent the agitator from rotating in both directions, while allowing it to rotate in one direction. Your agitator cogs may be malfunctioning if you can manually rotate the agitator in both directions. If broken they will need to be replaced. Cogs can be found by simply removing the softener dispenser and then removing the agitator cap. The are attached to the agitator. This replacement part features 4 agitator directional cogs. There are 4 cogs per package that are made up of high-quality plastic. This part comes in white/beige.

Fixes these symptoms

  • Does not dispense fabric softener or detergent
  • Marks left on clothes
  • Noisy
  • See more...

Installation Instructions

mike from Kent, WA

washer wouldn't agitate

First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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Agitator Repair Kit

PartSelect Number PS334650

Manufacturer Part Number 285811

This kit (Medium Cam Agitator Repair Kit, Washer Agitator Cam Repair Kit, Cam Agitator) is used to repair the agitator. These parts are located inside the agitator auger near the top. You will need to remove the softener dispenser first if your model is equipped with one. This part is driven by the output shaft of the transmission to move the clothes during a wash cycle. The agitator auger rotates one way but not the other, which forces the laundry down and out for a constant tumbling during the wash cycle. The agitator is subjected to a lot of force during the washer wash cycle. Constant and frequent use of the appliance can cause damage, especially during heavy loads. If you’re experiencing a noisy agitator, or an agitator that spins freely in both directions, then it may be in need of repairs. If your agitator is no longer agitating properly, your clothes will not tumble, and will not be washed properly. The agitator repair kit includes an agitator cam, 4 directional cogs, a bearing, thrust spacer, inner cap seal, and a washer. It is constructed of plastic and rubber, and comes in black/white.

Fixes these symptoms

  • Does not dispense fabric softener or detergent
  • Leaking
  • Marks left on clothes
  • See more...

Installation Instructions

Matt from Pawtucket, RI

Upper portion of agitator, no longer pushing clothing down.

The instructions came with the repair kit, it was fairly simple and straight foward.

One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.

Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.

Read more...

Agitator Cam Kit

PartSelect Number PS334648

Manufacturer Part Number 285809

This kit included the cam, 4 dogs and bearing.

Fixes these symptoms

  • Noisy
  • Pumps but will not spin
  • Shakes and moves
  • See more...

Installation Instructions

shawn from la jolla, CA

Dog ears worn down; upper agitator not moving

Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam). Read more...

Washing Machine Upper Agitator

PartSelect Number PS11727882

Manufacturer Part Number W10836692

This agitator is for washers. Agitator rotates back and forth to move the clothes inside the tub to clean the load. Unplug the washer before installing this part. Wear work gloves to protect your hands.

Installation Instructions

Harold from BRADENTON, FL

Agitator had broke off from the wash plate.

Replaced the wash plate and agitator. The new parts (bolt and washer that holds the two parts together) were different then the original parts and were much better. They should last a lot longer. Read more...

Thrust Spacer

PartSelect Number PS334562

Manufacturer Part Number 285587

This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in the agitator assembly of many direct drive washing machine models. The spacer is fitted between the agitator and the agitator auger to support it as it moves. This part is sold individually. Although it is not included in this part, you should have some dual-action agitator grease for the repair as well.

Fixes these symptoms

  • Noisy
  • Pumps but will not spin
  • Shakes and moves
  • See more...

Installation Instructions

Craig from Polk City, FL

Washer not agitating

On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt that holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck Read more...

Agitator Repair Kit

PartSelect Number PS334622

Manufacturer Part Number 285748

This agitator repair kit comes with a long cam, a thrust spacer and four dogs ears (agitator cogs). This repair kit is used to move the upper agitator and it connects the base of the agitator with the agitator top (mover). This part has been updated by the manufacture.

Fixes these symptoms

  • Noisy
  • Pumps but will not spin
  • Will not agitate
  • See more...

Installation Instructions

Steve from Naperville, IL

Top of agitator didn't agitate. It was slipping.

Pried off the agitator cap. Removed the bolt. Removed the agitator. In the process of separating the agitator from the base, a plastic tab broke off which concerned me. BUT, in the directions with the part it explains that the 2 tabs are for factory assembly and to break both of them off. Broke off the second tab and reassembled. My 18 year old Kenmore is back in action. Read more...

Washer Agitator

PartSelect Number PS11742049

Manufacturer Part Number WP3951744

This agitator comes with the 4 agitator dogs (cogs) and top mover. The cap is NOT included with the agitator.

Fixes these symptoms

  • Noisy
  • Pumps but will not spin
  • Shakes and moves
  • See more...

Installation Instructions

Dexter from Milwaukie, OR

Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose

After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go. Read more...

Fabric Softener Dispenser

PartSelect Number PS381197

Manufacturer Part Number 63580

Use this dispenser for your direct drive washing machine.

Fixes these symptoms

  • Does not dispense fabric softener or detergent
  • Will not agitate
  • Will not drain
  • See more...

Installation Instructions

Dennis from Port Orchard, WA

No fabric softener dispenser

Pop the center cap off the agitator and snap the dispenser in. Easy as 1-2-3. Read more...

AGITATOR

PartSelect Number PS11765867

Manufacturer Part Number W10908289

Installation Instructions

michael from BROOKLYN CTR, MN

Non agitation

It was so simple. The staff person recommended that I just YouTube it and recommended other options. As I said it was simple,
Everything I needed was in the box.
I removed the new part from the box.
I used the equipment needed to remove the top of the Agitator's bolt.
Removed the old part, clean the inside area.
Installed the new part which took some hard pushing down onto center piece and replaced the bolt in the casing.
Placed the top back on and done.
Read more...

Agitator Repair Kit

PartSelect Number PS334649

Manufacturer Part Number 285810

This kit is used to move the upper agitator and it connects the base of the agitator with the agitator top (mover).

Related Parts

  • All Kenmore Washer parts
  • Kenmore Washer Bearings
  • Kenmore Washer Belts
  • Kenmore Washer Brackets and Flanges
  • Kenmore Washer Caps and Lids
  • Kenmore Washer Circuit Boards and Touch Pads
  • Kenmore Washer Dispensers
  • Kenmore Washer Doors
  • Kenmore Washer Drawers and Glides
  • Kenmore Washer Drums and Tubs
  • Kenmore Washer Filters
  • Kenmore Washer Handles
  • Kenmore Washer Hardware
  • Kenmore Washer Hinges
  • Kenmore Washer Hoses and Tubes
  • Kenmore Washer Knobs
  • Kenmore Washer Latches
  • Kenmore Washer Legs and Foots
  • Kenmore Washer Motors
  • Kenmore Washer Panels
  • Kenmore Washer Power Cords
  • Kenmore Washer Pulleys
  • Kenmore Washer Pumps
  • Kenmore Washer Seals and Gaskets
  • Kenmore Washer Springs and Shock Absorbers
  • Kenmore Washer Switches
  • Kenmore Washer Timers
  • Kenmore Washer Transmissions and Clutchs
  • Kenmore Washer Valves
  • Kenmore Washer Wire Plugs and Connectors

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How do you tell if your agitator is broken?

The agitator should start to oscillate back and forth, mixing up the clothes in the water. If the agitator does not move, double check that the sensor is depressed. If it still does not move with the sensor depressed, the agitator is broken and should be repaired.

Why is my Kenmore washer not agitating?

If the washer won't agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission. If the washer won't agitate the drive belt might have worn out.

What is wrong with my washer if it won't agitate?

If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. The drive block connects the washer transmission to the agitator.

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