How to set up a capital one bank account

FREQUENTLY ASKED QUESTIONS

How can I view my balance and recent transactions?

How do I update my personal information?

Just sign in online and click on your name in the upper right corner. If you don’t see your name, look for a gray circle in the upper corner. (On the mobile app, look for the circle above your account.) Then select Profile and click on the pencil.

How soon will my deposit be available?

For a mobile check deposit, as long as it’s received before 9 p.m. EST on a business day, it should post on the same day. Deposits at a Capital One location should generally be available the next business day. Direct deposits or deposits from external accounts, in most cases, should be available immediately once the transfer is complete. Learn how you can get paid up to 2 days sooner with early paycheck.

In most cases, direct deposits or deposits from external accounts should be available immediately once the transfer is complete.

If you need to change your PIN, sign in online and choose your 360 Checking account. Then click Account Services & Settings and select Change PIN under Manage Debit Card. Follow the prompts to change your PIN.

If you’re using the mobile app, simply choose your 360 Checking account and select View All from the I Want To... menu. Scroll down and select Manage Debit Card, then click on Change PIN and follow the steps.

Checking & Savings

Access your new account

Your new account may take some time to appear online.

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Checking & Savings

Create an account nickname

Give your account a new nickname or modify an existing one.

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It’s easy to enroll in online banking. You’ll just need the following information to get started:

  • Your Capital One credit card account number
  • Your Social Security Number (SSN) or Taxpayer Identification Number (TIN)
  • A valid email address
  • 3-digit security code from the back of your credit card

Enroll In Online Banking

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Credit Cards

Make a payment online

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Manage your credit card

View or edit scheduled payments, check your payment history and more.

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YOUR BANK IN THE PALM OF YOUR HAND

A top-rated mobile app

Make your own banking hours with the Capital One Mobile app—doors are open 24/7.

Debit card lock/unlock

Lock and unlock your debit card with a simple tap on your phone. With 360 Checking, you're in control.

Mobile deposit

Deposit checks on your time, right from your phone with only your camera—no professional photography skills required.

Money movement

Make transfers or send money to friends and family in minutes with accounts that have Zelle®.

A top-rated mobile app

Make your own banking hours with the Capital One Mobile app—doors are open 24/7.

Debit card lock/unlock

Lock and unlock your debit card with a simple tap on your phone. With 360 Checking, you're in control.

Mobile deposit

Deposit checks on your time, right from your phone with only your camera—no professional photography skills required.

Money movement

Make transfers or send money to friends and family in minutes with accounts that have Zelle®.

How to set up a capital one bank account

Text "Get" to 80101 to download the app

Messaging & Data rates may apply.

We have many different types of checking & savings accounts from which to choose. Explore details and compare accounts.

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Checking & Savings

Access your new account

Your new account may take some time to appear online.

Support | Short Read

Checking & Savings

Set up online banking

Here’s how to set up your online access.

Support | Short Read

Can I open a Capital One bank account online?

You can open an account online in about five minutes. We have many different types of checking & savings accounts from which to choose. Explore details and compare accounts.

What do you need to open a Capital One bank account?

What does it take to open a bank account online?.
Your driver's license, passport or other government-issued ID card..
Social Security number or Individual Taxpayer Identification Number (ITIN).
A blank check, debit card or credit card to make that first deposit..

How much does it cost to start a Capital One account?

There are no fees to open, keep or use your Capital One 360 Checking account, or for foreign transactions. But let's be totally upfront here: There may be some things you want or need to do with your account that will result in charges.

Is there a difference between Capital One and Capital One 360?

Capital One vs. But with no minimum balance requirements, overdraft fees or monthly service fees, Capital One is far more customer friendly. Both banks offer comparable checking features, but Capital One 360 checking pays a higher interest rate on checking balances.