As a smartphone owner, you have the ability to set up your device to properly register your phone number for E911 services. Show If you’re an Android user, from the Home screen, navigate: Apps icon > Settings > Advanced Calling. If unavailable, navigate: Apps icon > Settings > More > Advanced Calling. For Samsung devices, navigate: Apps > Settings > Connections. Tap Wi-Fi Calling. Tap Update Current Emergency Address. Tap Update Emergency Address. Edit the address if needed then tap Save. If you own an Apple iPhone, from the Home screen navigate: Settings Settings icon > Phone. If unavailable, swipe left to access the App Library. Tap Wi-Fi Calling. Tap Update Emergency Address. Wi-Fi Calling Address: To proceed, from the Terms and Conditions screen, tap the radio button then tap Continue. Do one of the following to return to the Home screen: If address validation fails you are prompted to enter a new address until a valid address is entered. Keep in mind that this info gets transmitted to the emergency dispatcher for all 911 calls made over a Wi-Fi network. For business VoIP services, E911 can be set up with your service provider. If you’re a thinQ customer, you can easily add E911 information to any phone number you purchase or port to our inbound voice solution. In thinQ io under E911, select e911, Sites, then add a physical address to any of your phone numbers (DIDs). Also, if you call 9-1-1 over Wi-Fi from any other location, you MUST be able to explain your location to the operator. To change your Wi-Fi Calling emergency address:
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