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In our Allstate insurance review, we give the company 4.2 out of 5.0 stars and name it the "Best Local Service" provider in 2022. Selecting the best car insurance policy can be an overwhelming task. To help make this decision a little easier for you, our review team took a close look at Allstate insurance reviews, costs, and coverage options. We’ll help you decide if you’re in good hands with Allstate. Whenever you shop for car insurance, we recommend getting quotes from multiple providers so you can compare coverage and rates. In addition to the auto insurance company you choose, factors such as your age, vehicle make and model, and driving record can affect your premium, so what’s best for your neighbor might not be best for you. Allstate Insurance ReviewWe offer Allstate 4.2 out of 5.0 stars and believe the company offers the Best Local Service in 2022. Allstate insurance reviews are mixed, indicating that service quality can vary depending on your agent. Be sure to research your local agent if you’re considering a policy with Allstate. For those who find quality local agents, Allstate’s comprehensive coverage, strong financial stability, and mileage-based discount program make it a smart choice for eligible drivers. Allstate has a Superior financial strength rating from AM Best and an A+ from the BBB. Below are the pros and cons from our Allstate insurance review: The bottom line is that Allstate auto insurance offers coverage comparable to many other large, national companies. If you enjoy working with a local insurance agent and are looking for full coverage, Allstate auto insurance may be right for you. Founded in 1931 and based in Northbrook, Illinois, Allstate has grown to become the fourth-largest auto insurance company in the nation. The insurance provider wrote over $27 billion in direct premiums in 2021 and held 10 percent of the market share, according data from the National Association of Insurance Commissioners (NAIC). Unlike some other national car insurance companies, Allstate works through a network of local agents to provide coverage. The company offers some unique programs and discounts, including the Drivewise® mileage-based program. Although Allstate auto insurance requires you to start your policy with a local agent, you can file insurance claims through Allstate’s website or over the phone. The company’s customer service seems to vary based on the region and the insurance agents you work with. How Much Is Allstate Car Insurance?Based on our cost research for Allstate, the average 35-year-old driver with good credit and a clean driving record pays $2,088 per year for full coverage car insurance. This is above the national average of $1,730 per year. Here’s how Allstate compares to a number of popular insurance providers:
Our rate estimates show that minimum liability coverage from Allstate costs about $725 per year, which is higher than the national average rate of $635 per year. Many factors are used to determine your Allstate car insurance premiums, so it’s difficult to provide specific pricing for every driver. The tables below show annual rate estimate data for several types of drivers. In each case, Allstate is around twice as expensive as the least expensive insurer. Allstate Car Insurance Rate Comparison: Estimates After An Accident
Allstate Car Insurance Rate Comparison: Estimates For Drivers With Poor Credit
Allstate Car Insurance Rate Comparison: Estimates For 16-Year-Olds
Allstate Car Insurance Rate Comparison: Estimates For 21-Year-Olds
Keep in mind that your car insurance rates may vary, and it’s worth reaching out to Allstate for personalized car insurance quotes. While the estimates above indicate that Allstate is a pricey insurer on average, it’s possible for some people to find big savings from Allstate. Your driving history has a major impact on car insurance rates. Speeding tickets, accidents, DUIs, and more will increase what you pay. Below, you can see how estimated rates from Allstate compare to national averages. These numbers apply to 35-year-old drivers.
What you pay for car insurance coverage from Allstate can vary greatly by your age. Below are Allstate cost estimates broken down by different ages. Be aware that these estimates apply to single drivers, and teens are more likely to be listed on their parents’ insurance.
The state where you live can greatly affect what you pay for Allstate car insurance. Insurance regulations, state requirements, population density, and average mileage can all affect car insurance costs. Here’s how Allstate cost estimates look broken down by state.
There are a number of ways to get discounted insurance rates through Allstate, including by bundling your auto policy with one of Allstate’s other insurance products. Here are some of the discounts available:
Allstate’s Deductible Rewards® program also gives you an immediate $100 discount on your collision deductible. Then, you’ll get an additional $100 off for every year that you drive without an accident. Allstate Car Insurance CoverageAllstate auto insurance offers several products in all 50 states and some parts of Canada. The insurance provider offers the standard types of car insurance, including the following:
In addition to the basic types of coverage mentioned above, Allstate policyholders can get:
Through its partner Hagerty, Allstate offers classic car insurance for vintage cars, foreign cars, classic military vehicles, and other classic vehicles. Allstate classic car insurance is different from other insurance policies and uses an agreed value system, which determines the price of your car before you get a policy. This amount is determined by using any certifications, photos, and appraisal documents you provide. Full coverage car insurance from Allstate covers liability claims, collision damage regardless of fault, and non-accident damage which can be from severe weather or collisions with animals. Allstate full coverage auto insurance may also include uninsured motorist coverage, personal injury protection, and/or medical payments coverage. While the definition of full coverage differs by state, full coverage auto insurance always includes liability insurance, collision insurance, and comprehensive insurance. To cancel a car insurance policy you can call an agent at 800-255-7828, mail a cancellation to its Dallas office (PO Box 660598 / Dallas, TX 75266), or visit your local Allstate agent. When mailing your policy cancellation make sure to include your name, phone number, policy information, and the date you would like your policy to end on. Allstate Insurance Customer ReviewsAllstate insurance reviews on the BBB website give the company an average of 1.1 out of 5.0 stars. This is a low rating, but it’s also common for insurance companies to have low scores. We’ll look at a few examples of Allstate insurance reviews below. Many positive Allstate insurance reviews mention quality customer service agents and a smooth claims process.
Allstate has a complaint index of 1.41 from the NAIC. This number indicates that Allstate has a volume of complaints that’s 1.41 times the average for an insurer of its size. Most of these complaints are about Allstate claims customer service either with the repair process or with adjusters.
The J.D. Power 2022 U.S. Auto Insurance StudySM ranks Allstate high in some areas of the country but poorly in others. Allstate ranks above average in California, Florida, and in the North Central region of the country. Our team surveyed nearly 7,000 car insurance customers on experiences with their companies and 622 respondents had Allstate insurance. Allstate scored 4.1 out of 5.0 for overall customer satisfaction. It’s an OK score, but it ranked 13th out of 15 companies in our survey. Here are a few more Allstate ratings from our survey:
On the App Store, Allstate Mobile has a rating of 4.8 out of 5.0 stars based on over 800,000 customer ratings. The app’s rating on Google Play is a bit lower, at 4.0 out of 5.0 based on more than 94,000 ratings. Some customers complain that the app loads very slowly when using the Drivewise feature. In terms of legal troubles, the San Diego County District Attorney’s Office filed a lawsuit against Allstate in 2016 for misleading television advertisements. In the complaint, the DA claimed that Allstate promoted an accident forgiveness program that was not available to California auto insurance policyholders. In the court’s final judgment, Allstate did not admit liability but paid $600,000 in penalties and investigative costs. Allstate Mobile AppThe Allstate mobile app gives customers access to convenient policy tools. Drivers can use Allstate Mobile to access digital ID cards, pay bills, request roadside assistance, and file claims. The app even lets customers monitor their driving habits and save money with the Allstate Drivewise program. Allstate’s usage-based discount program, Drivewise, rewards policyholders based on drive-time data collected through Allstate’s device or mobile app. Drivers receive a three percent discount on their Allstate policies just for signing up and for remaining active in the program. After 50 trips, drivers can receive up to 15 percent cash back for safe, accident-free driving, with assessments every six months after that, as well as Allstate Rewards® points. Safe driving habits include staying under 80 mph, avoiding late-night driving, and avoiding hard braking. Check with your local Allstate agent to see if Drivewise is available in your area. Allstate Insurance: Additional Coverage OfferingsYou can also purchase other types of insurance through Allstate such as renters insurance, homeowners insurance, and life insurance. According to Allstate’s website, customers can save up to 25 percent by bundling home and auto insurance. Something must be working because Allstate is the second-most popular home insurance provider in the country, according to the NAIC. You can get coverage for physical damage, personal property, liability, guest medical protection, and more. Allstate offers a variety of life insurance options, including whole, term, universal, and variable life insurance. Whole, universal, and variable insurance build cash value over time, while term does not. Some car insurance companies offer discounts for bundling home and life insurance, but Allstate doesn’t list a specific discount for this. Allstate Insurance Review: ConclusionWe gave Allstate Insurance 4.2 out of 5.0 stars and our reviews team named it the “Best Local Service” option in 2022. The bottom line is that Allstate auto insurance offers coverage comparable to that from other large, national companies. If you enjoy working with a local insurance agent and you’re looking for full coverage, Allstate auto insurance may be right for you. Any time that you’re looking for car insurance, we recommend getting car insurance online quotes from several companies to compare your options for coverage. When we researched the best car insurance providers in the industry, we found Geico and Progressive to be among the top insurers. You can read our Geico vs. Allstate and Progressive vs. Allstate reviews to compare these auto insurers. Geico claims that “15 minutes could save you 15 percent or more on car insurance,” and our research determined that this is true for some drivers. The provider has high customer satisfaction ratings with an A+ rating with the BBB and an A++ financial strength rating from AM Best. J.D. Power ranked Geico highly in most regions, too. Unlike Allstate auto insurance, Geico car insurance provides 24/7 customer service through its smartphone app and website. Additionally, Geico has great discounts for federal employees, active-duty military members, and safe drivers. Allstate auto insurance offers several coverage options that Geico doesn’t, including new car replacement coverage. However, if you’re looking for cheap car insurance or a car insurance policy that’s easy to navigate without involving a local agent, Geico may be the best pick for you. Learn more about coverage in our full Geico auto insurance review. Progressive’s Name Your Price® tool is a huge draw for customers, offering side-by-side quote comparisons so you can easily determine which coverage is best for you. This makes Progressive’s online quote process stand out against that from other car insurance companies. Like Allstate auto insurance, Progressive car insurance offers a wide array of coverage options. Both companies provide coverage for custom parts and offer deductible-lowering options for safe drivers. Progressive’s rates sometimes beat Allstate auto insurance prices, but that’s not always the case. We recommend obtaining quotes from both insurers to decide which will be most cost-effective option for you. Read more in our complete Progressive auto insurance review. Allstate Car Insurance: FAQMethodologyIn an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of auto insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
Does it cost more money to add a driver?Adding a driver to your car insurance policy will have an impact on your rates. However, it isn't the case that adding another driver will always raise them — depending on who the primary and secondary drivers are, adding another driver can actually bring your car insurance costs down by a significant amount.
Does adding a driver mean they are insured?Adding a driver to your policy means they're an insured driver under your policy when they drive your car. So, if they get into an accident, your insurer is more likely to cover the damage than for an unlisted driver. Sharing a policy with someone typically means both of your vehicles are covered under one policy.
Can I add a driver onto my policy?Adding someone to your car insurance is simple. You just need to get in touch with your insurer and let them know the details of your additional driver(s). Make sure to include full details of any convictions and claims they might have or you could be committing insurance fraud.
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