How do i temporarily unfreeze my transunion credit report

The quickest and easiest way to unfreeze your credit report is to contact the credit bureau (or bureaus) you used to freeze your credit either online or by phone. But you also have the option to contact them by mail.

If you froze your credit report with each of the major credit bureaus — Experian®, Equifax® and TransUnion® — you'll need to contact all three individually. You may also need the PIN or password you received when you initially froze your credit.

Keep in mind, a credit freeze and credit lock are different. Make sure you know the differences between freezing credit and locking credit.

How do I unfreeze my credit report?

There are two options for unfreezing your credit report:

  • Temporarily lift credit freeze: Allows a creditor to check your file for a set period of time then refreezes your credit
  • Permanently remove credit freeze: Leaves your report open unless you request another credit freeze

How long does it take to lift a credit freeze?

If you make the request online or by phone, the three major credit bureaus are required to lift the freeze within an hour. The request can be done by mail, but note that this is a longer process. The credit bureaus, however, are required to remove the freeze within three business days of receiving notice.

If you are making the request on behalf of a minor, note that submitting a request to lift a credit freeze can only be done by mail.

Ways to unfreeze credit

To unfreeze your credit, you have to put in a request with each major credit bureau.

Have your name, address and Social Security Number handy so you're able to provide all your information. Here's how to unfreeze your credit with each major credit bureau:

Experian®

  • Online: Experian® doesn't require you to create an account to lift a credit freeze. Simply fill out their remove a security freeze form.
  • By phone: Call 1-800-493-1058

Equifax®

  • Online: Start by creating a MyEquifax™ account if you haven't already. From there, you can unfreeze your credit, check on the status of your request, or make a new request to freeze your credit if you need to. With Equifax®, you no longer need the 10-digit security freeze PIN to manage your credit freeze.
  • By phone: Call 1-866-349-5191

TransUnion®

  • Online: Create a TransUnion® account online or by using the myTransUnion™ app.
  • By phone: Call 1-800-916-8800

When should you unfreeze your credit?

You should unfreeze your credit before you apply for a new line of credit. Some examples include when you're house hunting, opening a store credit card or are looking to get a car loan. In order to qualify, the lender will need to pull your credit report to see if you qualify. If your credit report is still frozen, they won't have access and you are likely unable to get the loan you may need.

Does it cost anything to remove a credit freeze?

Both freezing your credit and lifting a credit freeze are free, as per the Fair Credit Reporting Act.

Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesn’t affect our editors’ opinions. Our third-party advertisers don’t review, approve or endorse our editorial content. It’s accurate to the best of our knowledge when posted.

Placing a credit freeze on your credit reports can help reduce your risk of identity theft, but sometimes you’ll need to lift the freeze for credit or job applications.

If your identity is stolen, an immediate action plan is essential to try to make yourself — not to mention your finances — whole again. You should probably place a credit freeze on your credit reports right away. And, to help keep your personal information secure, it’s a good idea to leave the freeze in place.

But at some point, you’ll probably want to open a new credit card, finance a car or even apply for a mortgage, which all require a credit check. And if you’re applying for a job, some employers will check your credit as part of the hiring process. In that case, you’ll need to learn how to lift a credit freeze. Read on for more.

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  • How to lift a credit freeze at each of the three major credit bureaus
  • Credit scores vs. credit reports
  • Temporary lift vs. permanent lift
  • Timing and cost of lifting a credit freeze

How to lift a credit freeze at each of the three major credit bureaus

In order to place or remove a credit freeze on your credit reports, you must contact each of the three major credit bureaus (Equifax, Experian and TransUnion) individually. It might be worth asking your potential creditor or employer which bureau it uses for credit checks. That way you’ll only have to lift the freeze with a single bureau instead of all three.

You can request credit freezes and reversals by phone, mail or online. You’ll likely need to provide your name, address, birthdate and Social Security number in order to place a freeze.

Each credit bureau will give you a unique PIN when you place a freeze on your file. Depending on how you’re doing it, you may need the PIN to temporarily lift or permanently remove the credit freeze in the future, so be sure to find it before beginning the process of lifting your freeze.

Here’s a rundown of how it works at all three major credit bureaus:

Equifax

A credit freeze can be added, temporarily lifted or permanently removed by creating an account on myEquifax. This account is a one-stop shop to monitor the status of your credit report.

Here’s how to contact Equifax.

  • Phone: 1-888-298-0045
  • Mail: Equifax Information Services LLC, P.O. Box 105788 Atlanta, GA 30348-5788
  • Website: equifax.com/personal/credit-report-services/

Experian

Experian guides its customers to use its online Freeze Center to make changes to their credit file. A credit freeze can also be lifted by phone or mail. Besides offering temporary and permanent lifts, Experian also offers a one-time PIN that can be provided to a single company or creditor. That way, the company can check your credit without your having to ask for a credit freeze lift.

Here’s how to contact Experian.

  • Phone: 1-888-397-3742
  • Mail: Experian Security Freeze, P.O. Box 9554, Allen, TX 75013
  • Website: experian.com/freeze/center.html

An important note: When changing the status of your credit freeze, Experian requires the PIN that it originally provided you when instituting the credit freeze. You’ll need it no matter which method of contact is used.

TransUnion

TransUnion offers customers an online account to make changes to a credit freeze. You can also make changes through TransUnion’s mobile app, myTransUnion.

TransUnion allows you to schedule a credit freeze lift up to 15 days in advance. This scheduled lift differs from Experian’s single-use PIN in that it allows any creditor access to the credit report over the period of time that you choose.

A PIN is not required when you use the online account or myTransUnion mobile app, but it is required if you’re making the request via phone.

Here’s how to contact TransUnion.

  • Phone: 1-888-909-8872
  • Mail: TransUnion, P.O. Box 160, Woodlyn, PA 19094
  • Website: transunion.com/credit-freeze

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Credit scores vs. credit reports

It’s important to note that a credit freeze only limits access to your credit reports — not your credit scores. You’ll still be able to access your scores without lifting the freeze, but you likely won’t be able to open any new accounts. Most creditors need access to your reports before giving you a line of credit.

Temporary lift vs. permanent lift

When lifting a credit freeze, you have a choice between a temporary lift and a permanent lift.

A temporary lift allows creditors or companies access to your credit reports within a specific date range, determined by you. This option is likely the smarter choice because you can set it and forget it. Once the temporary lift expires, the credit freeze is reinstituted without your having to do a thing, which can help keep you protected.

A permanent lift is a little bit of a bigger deal. Your once-frozen and secure credit reports are now more vulnerable. With the option of a temporary lift available, a permanent removal is not recommended if you have any reason to be concerned about the security of your information.

Timing and cost of lifting a credit freeze

The Fair Credit Reporting Act requires that both freezing your credit and lifting a freeze be free.

In terms of timing, a credit freeze must be removed no later than one hour after a credit bureau receives your request by phone or online. If you mail in a request to have a freeze lifted, credit bureaus have three business days after receiving it to lift the credit freeze.


What’s next?

If you know which credit bureau the company plans to run your credit through, you can save yourself time by lifting the freeze at that particular credit bureau rather than at all three. Not sure which credit bureau a certain creditor uses? Simply ask — creditors may be able to share that information with you. After all, they want your business!

Even if your credit is frozen, it’s always a good idea to continuously monitor your credit reports for unusual activity. You can brush up on signs of identity theft here.

It’s also good to know the differences between a credit freeze, credit lock and fraud alert so that you can be more prepared if you need to freeze you credit or remove a credit freeze in the future.

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About the author: Sarah Schaut is a Canadian living in sunny Florida. She’s an economic crimes detective at a city police department and an expert in credit, fraud and mortgages. Read more.

How do I unfreeze my TransUnion account temporarily?

Here's how to temporarily lift your credit freeze: To unfreeze for a specific timeframe, log into your account online and select “Temporarily Lift Freeze” Enter the dates you want your credit report to be unfrozen. We will automatically add a freeze back on to your credit report on the end date at midnight.

How do I unfreeze my TransUnion credit score?

To unfreeze your TransUnion credit file, visit the online TransUnion credit freeze management page or call 888-909-8872. According to TransUnion, freezing and unfreezing your credit online or by phone happens in real time. But to be safe, allow up to one hour for the change to take effect.

How do I unfreeze my credit temporarily?

The quickest and easiest way to unfreeze your credit report is to contact the credit bureau (or bureaus) you used to freeze your credit either online or by phone. But you also have the option to contact them by mail.

Do I need to call all 3 credit bureaus to unfreeze my credit?

In order to place or remove a credit freeze on your credit reports, you must contact each of the three major credit bureaus (Equifax, Experian and TransUnion) individually. It might be worth asking your potential creditor or employer which bureau it uses for credit checks.