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- Overview
- Rooms
- Location
- Amenities
- Policies
- Reviews
4.1/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Breakfast included
- Pet friendly
- Air conditioning
- Restaurant
- Gym
511 North Columbus Drive, Chicago, IL, 60611
Explore the area
- Popular LocationGrant Park11 min walk
- Popular LocationMillennium Park11 min walk
- Popular LocationNavy Pier11 min walk
- AirportChicago, IL (ORD-O'Hare Intl.)40 min drive
Room options
About this area
Chicago
Embassy Suites Chicago Downtown Magnificent Mile is located in Downtown Chicago, a neighborhood in Chicago, and is in a shopping district and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
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What's nearby
Chicago Riverwalk - 4 min walk
Northwestern Memorial Hospital - 7 min walk
Grant Park - 11 min walk
Millennium Park - 11 min walk
Navy Pier - 11 min walk
Getting around
Grand Station (Red Line) - 9 min walk
Millennium Station - 14 min walk
Chicago O'Hare Intl. Airport (ORD) - 40 min drive
Restaurants
Emilio's Tapas - 3 min walk
Volare - 3 min walk
Coco Pazzo Cafe - 3 min walk
Yolk - 4 min walk
Gyu-Kaku - 4 min walk
About this property
Embassy Suites Chicago Downtown Magnificent Mile
4-star hotel near Navy Pier
Michigan Avenue and Chicago Riverwalk are located near Embassy Suites Chicago Downtown Magnificent Mile, which provides a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a gym and a 24-hour business center.
Additional perks include:
- An indoor pool
- Self parking (surcharge), limo/town car service, and express check-out
- A porter/bellhop, 8 meeting rooms, and concierge services
- Luggage storage, tour/ticket assistance, and multilingual staff
- Guest reviews speak well of the breakfast, central location, and helpful staff
All 455 rooms have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like safes and WiFi. Guest reviews say good things about the clean, spacious rooms at the property.
- Hypo-allergenic bedding and free cribs/infant beds
- Eco-friendly toiletries, shower/tub combinations, and hair dryers
- 55-inch LCD TVs with premium channels
- Separate sitting areas, recycling, and refrigerators
Languages
Arabic, English, French, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available
Safety measures
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 14.95 per night)
Parking and transportation
Self parking on site (USD 50 per night)
Wheelchair-accessible parking and van parking available
Limo/town car service
Food and drink
Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
1 restaurant
Free reception
Room service available
Things to do
Fitness center
Indoor pool
Family friendly
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Meeting rooms - 8
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cribs/infant beds
Hypo-allergenic bedding
Bathroom
Eco-friendly toiletries
Hair dryer
Shower/tub combination
Towels
Entertainment
55-inch LCD TV
Pay movies
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Mobile key entry
Phone
Recycling
Safe
Separate sitting area
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See similar properties
Policies
Check-in
Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
- Fee for in-room wired Internet: USD 14.95 (rates may vary)
- Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
- Self parking fee: USD 50 per night
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile Chicago
Embassy Suites Chicago Downtown Magnificent Mile Hotel Chicago
Rating 5 - Excellent. 894 out of 1779 reviews" "
Rating 4 - Good. 485 out of 1779 reviews" "
Rating 3 - Okay. 230 out of 1779 reviews" "
Rating 2 - Poor. 95 out of 1779 reviews" "
Rating 1 - Terrible. 75 out of 1779 reviews" "
4.1/5
Property conditions & facilities
Traveled with family and small children Oct 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 3 nights in Oct 20225/5 Excellent
Traveled with family Oct 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities family friendly - pool was not great - the staff did not clean the bathroom when
requested Stayed 2 nights in Oct 20224/5 Good
Traveled with family Oct 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities We had an ok experience staying at this hotel. We were put on an end room by the elevator. We got back to our room after a long day. We kept hearing an almost constant loud thud. We tried to ignore it by turning on the tv and trying to
sleep. This sound would not stop. I called the front desk around 10pm and said how disturbing this noise was and asked if there was another room. I was told rudely that they were full. Shortly after security called and said the noise was from the vents in the wall from being on an end room. He kindly asked if we wanted to switch rooms, which I replied yes. I told him the prior lady told us the hotel was full but he said there were rooms available and brought us a key to a much quieter room.
Thanks to this man from security for saving our nights sleep! Overall, the hotel is a little outdated, however it’s clean. I wish I didn’t have to move my family after 10pm but I’m glad someone was nice to find us a new room. The breakfast was nice with many options. Stayed 1 night in Oct 20223/5 Okay
Business traveler Oct 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The use of the pool was fantastic. Easy check in / check out. Navy pier so close Stayed 5 nights in Oct 20225/5 Excellent
Oct 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Happy, happy, HAPPY!!! Outstanding hotel from the Chicagoan friendly staff to the impeccable suite to the perfect continental fresh breakfast to the gorgeous view
both inside the hotel and view outside the hotel. I’d stay here AGAIN. Hope you enjoy your stay as well!!! Stayed 3 nights in Sep 20225/5
Excellent
Traveled with group Oct 18, 2022 Disliked: Staff & service, amenities, property conditions & facilities They don’t give you no wash rags their pop machines don’t work they turn the elevators off by 8 PM after eight they have you escort it down through the staff
elevators so they can keep track of everybody in and out which is unfair because now I’m stuck on the 12th floor and I am handicap Stayed 1 night in Oct 20224/5
Good
Traveled with family and small children Oct 17, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities right from the get go, the front desk staff is snobbish, rude and unaccomodating. The rooms
were teriible. the toilet stinks! very dirty. The breakfast is chaotic with not enogh room for guests to sit and eat. The front desk makes you feel un-welcomed and do not want to do their job. It feels as if someone is forcing them to do their job. I requested a higher floor at the time of checkin and did not receive that. Instead received a room with filyhy sheets, no face tissue, no toiletries, no proper drain in the bathroom. Stayed 8 nights in Oct 20221/5 Terrible
Traveled with family Oct 16, 2022 Liked: Cleanliness, staff & service, amenities Stayed 3 nights in Oct 20224/5 Good
Traveled with group Oct 16, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities For starters I was rushed at check in. I was not given QR code for food and
drinks as they provided with other guests. I was not informed of drink coupons so when I went back to ask then I was told they would be on back of breakfast card. I asked for she Shower caps while downstairs eating was informed that they will be placed in the room so when I returned they would be there. That never happened. I had to clean my room. It was dusty had long hairs in bathroom sink and in window seal. There was a peanut beside the base of the tv luckily I had wipes and disinfectant. I
called the front desk to inquire about vending machines was told they are no longer because of Covid and if I wanted a bottle of water I could get 1 complimentary bottle from the front desk and then I would have to pay far anymore only to find out that the next morning that there is a vending machine on each floor. It’s just wasn’t worth all of that hassle considering how much we paid for the room Stayed 1 night in Oct 20221/5 Terrible
Traveled with partner Oct 14, 2022 Liked: Cleanliness, staff & service, amenities Room 1401 was directly next to the elevators and there was a constant banging noise allo day and all night. It sounded like somebody was pounding on the wall with their fist. I have stayed at this hotel multiple times in the past and it is nice, but nobody should have to crank the TV up at night to drown out the banging noise
from the elevators. Stayed 1 night in Oct 20221/5 Terrible