This is a job application, open for applicants from all countries, for online customer support workers doing live chat support. This means you will be handling the live chat messages for a business on their website and social media accounts. Full training is provided and we are looking for people who can start work right away. You are able to set your own hours as long as you work a minimum of 10 hours a week. Show What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. Most questions are about discounts, shipping rates, return policies and what types of items are in stock, etc. Contract length: No fixed term Rate: $25 to $35 per hour Skills/background needed:
Hours per week: 10 + hours a week Location: Remote work online worldwide (United States preferred). Customer support chat agents are in huge demand right now. If you can start right away please apply today! Featured 100% Remote Job Part-Time US National On this project, your role will be assist customers with their photo projects via phone, chat and email. Working knowledge of online photo book creation software is definitely a plus, however, the software is extremely easy to navigate for new users!... Featured 100% Remote Job Part-Time US National Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product. 100% Remote Job Full-Time FL Navigate live chat software with ease, leverage customer data effectively to provide meaningful support. Empower users with the knowledge to do things for themselves in the future. Create documentation to help customers resolve their issues. Featured 100% Remote Job Part-Time US National As app Support, you will be helping customers with troubleshooting and starting parking sessions. Tier 1 mods, will provide support to customers with parking using an app. Friendly with high empathy and a kind tone. Ability to follow and adapt to... Featured 100% Remote Job Part-Time US National You will be answering and fielding phone calls regarding customers' current orders or orders they want to place. Mods will be placing orders and answering customers' inquiries regarding a unique product. We are looking for someone who loves to... Featured 100% Remote Job Part-Time Work from Anywhere In this project, Mods will handle customer support - messaging in both German and English. We are looking for Mods that are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project... Featured 100% Remote Job Part-Time US National Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Will be handling phones, tickets and chats for multiple clients. Research issues. Featured 100% Remote Job Part-Time US National Customer Support needed for a remote position. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Featured 100% Remote Job Part-Time Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom Experience with providing customer support via 4-6 inbound messages. Ability to quickly identify any and all issues the customer may have. Ability to maintain high engagement with both the project and customers. Someone who wants to help the customer... 100% Remote Job Full-Time United Kingdom You'll be handling multiple concurrent chats while maintaining an average response time of 40 seconds. We're looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation,... 100% Remote Job Full-Time US National Answer all the persons connecting to our chat system, getting the relevant information from them. Perform extensive searches on the web to find lead's & company's contact information. Upload data of new leads to the system database...  Featured
100% Remote Job Part-Time Work from Anywhere This project is growing again and looking for music lovers that want to join our label. We are looking for Mods that are passionate about providing world-class support in an enjoyable online environment. C hat/Messaging - Customer Support background. 100% Remote Job Full-Time US National Provide best-in-class technical support via channels such as email, phone, and chat. Diagnose and solve customer problems, escalating when necessary. Troubleshoot software and network issues using tools like Splunk, FullStory, Chrome Developer Tools... Featured 100% Remote Job Part-Time Bulgaria, Croatia, Cyprus, Czech Republic, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United
Kingdom In this project, you will handle customer support - inbound messaging in both Spanish and English. Experience with providing customer support via 4-6 concurrent inbound messages. 25 hours per week with 8 of those 25 hours required on the weekend. 100% Remote Job Full-Time WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM Your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues...
Featured 100% Remote Job Part-Time Work from Anywhere This project is growing again and looking for music lovers that want to join our label. We are looking for people that are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project... Featured 100% Remote Job Part-Time Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula, Belize, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Lucia Experience with providing customer support via 4-6 concurrent inbound messages. Ability to quickly identify any and all issues the customer may have. Ability to maintain high engagement with both the project and customers. Someone who wants to help. 100% Remote Job Full-Time FL, OH, TX, NC, SC Full-time, remote candidate will help customers with resolving issues through email, chat, and phone, help diagnose software issues, and provide support to salespeople. Must have experience with assisting customers. 100% Remote Job Full-Time Work from Anywhere Provide first-rate customer support through email, phone, chat, web and forums. Answer questions related to us via email, chat, forum and phone call, and escalate when necessary. Make customers feel warm and pleasant after every interaction with us. 100% Remote Job Full-Time UT, ID, WY, TX As part of the Support team, you will handle all inbound contacts including calls, tickets, and chats from property managers and staff working at apartment communities all over the country. Ability to solve problems for a variety of different people. 100% Remote Job Full-Time US National Translate technical speak and troubleshooting steps into approachable and appropriate layman's terms for internal and external stakeholders. Experience with a support ticketing system Zendesk or Salesforce is preferred. 100% Remote Job Full-Time US National The IT Support Specialist will provide fast, friendly, and helpful technical assistance on computer systems. They will be expected to answer questions on basic technical issues while providing advice and assistance to solve them. They will also help ... 100% Remote Job Full-Time Sao Paulo, Brazil Deliver service and support to customers answering chats, emails, and phone calls; Provide responses to inquiries, concerns, and requests about products and services; Determine issues by gathering customer information and by diagnosing symptoms. 100% Remote Job Full-Time US National Resolve inbound customer contacts and escalations efficiently and effectively on any service channel (phone, case, email, chat, etc) from both business and jobseeker customers. Collaborate with senior customer support team members on all customer... 100% Remote Job Full-Time US National Offer ongoing support to all clients via chat and email. Monitor client events during your support shift (sometimes this can include watching the event or being on an open phone line with them). Assist customer success team with event set-up... 100% Remote Job Full-Time Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New
Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources). Evaluating errors or discrepancies within customer dashboard panels and determining root cause. 100% Remote Job Full-Time Spain Respond to user inquiries by email, chat, and other channels. Identify issues in the platform, troubleshoot and report them to our technical support team. You are based in Spain. 2 years of experience working in a customer-facing role. 100% Remote Work. 100% Remote Job Full-Time US National Assist customers with resolving issues via chat, mail or phone and be responsible for learning and contributing to the collection of information. 2+ years of customer support experience and tech savvy is needed. US-based remote job. 100% Remote Job Full-Time US National You'll provide customer service for multinational consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be responsible... 100% Remote Job Full-Time OK Ensure each users support experience is of the highest possible quality by providing personalized, efficient, and empathetic replies and ensuring all follow-up care is complete. Own the response and actions related to handling phone calls, live chats... 100% Remote Job Full-Time Dallas, TX Provide Tier 1 customer support for our suite of products and services. Manage support requests submitted by email, phone or in-app chat. Resolve issues where possible and communicate to customers. Initiate escalation to Tier 2 or Engineering on... 100% Remote Job Full-Time Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal,
Romania, Spain, Sweden, Switzerland, Ukraine, United Kingdom Maintain the complicated relationship that our global employees have with the devices and technology they interact with on a daily basis. Help team members by solving computer, mobile device, application, and access issues. Answer team member questions... Option for Remote Job Full-Time San Francisco, CA The Technical Support Agent will play a critical role in addressing higher order tasks on the team in addition to providing frontline support for live classes. Responsibilities include but are not limited to: writing technical reports summarizing... Hybrid Remote Job Full-Time Houston, TX You will rapidly come up to speed on our products and services to respond to and prioritize client support requests via phone, chat, and email by delivering exceptional service according to our quality guidelines. Bachelor's degree and work experience...
100% Remote Job Full-Time Australia, New Zealand As a Customer Support Specialist, you will be responsible for surprising and delighting our Cloud users who are stuck and need our help. The user base is a combination of self-service and enterprise customers who commonly reach out for assistance in... 100% Remote Job Full-Time ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL This position manages day-to-day support interactions with clients, including answering platform questions, providing feedback on expected system functionality, solving, and reporting customer-facing issues internally. Must have L2 support Experience. 100% Remote Job Full-Time US National We're looking for a highly organized go-getter and problem-solver to join our Technical Support Team. This person will delight our clients by delivering accurate and quick assistance in the style of white-glove service experience. After comprehensive... 100% Remote Job Full-Time US National Respond to customer emails, phone calls, and live chats related to internet setup, features, and advanced networking settings. Identify, investigate and resolve device and network-specific issues. Think everything from helping get a wireless printer... 100% Remote Job Full-Time UT Provide world-class customer service by supporting our HR clients via phone, email, and chat communications. Uphold and contribute to a brand of setting people free to do great work. Consult clients in performance management, time-tracking, onboarding... 100% Remote Job Full-Time Toronto, ON, Canada We're looking for a Customer Support Specialist to continue delivering an amazing experience to our customers. This person will work alongside six support and success professionals as well as with our Director of Customer Success & Support. This is a... Hybrid Remote Job Full-Time London, United Kingdom Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media. Be the first port of call for customer complaints and concerns to make sure that they're treated fairly. 100% Remote Job Full-Time US National Support Specialists split the majority of their time between taking inbound calls, slacks and email tickets from clients and developers. Since every client has a unique goal for their business, it's up to Support Specialists to leverage their knowledge... 100% Remote Job Full-Time US National Create, track and manage incoming support tickets with the utmost sensitivity to the customer's experience and needs. Review, investigate, and attempt to resolve individual support cases related to product lines. Troubleshoot technical issues... 100% Remote Job Full-Time Singapore, United Kingdom Provide customer support and technical issue resolution (within inbound/desk-bound environment) via email, chat, social media, and other online platforms. Handle multiple concurrent chat and email, outbound calls interactions while addressing frequent... How do I become a virtual chat agent?You need at least a high school diploma to qualify for most virtual chat agent positions. Some employers prefer applicants who have previous experience in a customer service job in a call center, retail store, restaurant, or another customer-facing job while others offer on-the-job training to start.
How do I get into chat support?Qualifications for a career as a chat agent include a high school diploma or GED certificate. You should receive additional training on-the-job. Some opportunities require additional knowledge of specific industries or software, and some employers prefer candidates with vendor-certification for the product.
Is live chat job legit?Are live chat jobs legit? Yes, you can get paid to text chat online! It's a legitimate way to make money from home. A few different companies offer these services, so you can choose the one that best suits your needs.
How much can you make as a chat operator?The amount of money you can make as a text chat operator will vary depending on the company you work for, your experience, and your location. However, most chat operators earn between $10 and $25 per hour.
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Chat support jobs work from home part time
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