Blue cross blue shield customer service rep remote jobs

For Research: Past Remote and Flexible Jobs at Blue Cross Blue Shield

We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Blue Cross Blue Shield has hired for in the past and might be likely to hire for again in the future.

  • Option for Remote Job Full-Time

    Owings Mills, MD Candidates need to be able to work in the City or State specified

    Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information. Performs quality checks of benefits-related data. Assists employees regarding benefits claim issues and plan changes.

  • Option for Remote Job Full-Time

    Owings Mills, MD Candidates need to be able to work in the City or State specified

    Ensure benefit plans are administered according to plan provisions and regulatory guidelines. Assists employees regarding benefits claim issues and plan changes. Assists with new-hire benefits orientation.

Blue cross blue shield customer service rep remote jobs

Professionals obsessed with improving our customers' experience.

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Reimagining health care to put people first.

Customer Service Professionals are the voices of Blue Cross NC and often the first point of contact for our members. Operations professionals foster innovations in customer service to make the customer experience event better.

Together, they bring a fearless spirit to building and maintaining our reputation for caring, top-quality service.

Caring for Our Customers: Jessica's Story ​

While there are hundreds of stories we could share, this one really speaks to the heart of what it means to take care of our customers. Jessica, one of our amazing customer service professionals, helps a struggling member.

Helping customers is just the beginning.​​​​​​​Where do you fit in?

Operations

Is your real passion creating delightful customer-centric experiences? Our Operations teams work fearlessly to support our customer service professionals and to give our customers the exceptional experiences they deserve.

  • Work with business partners to bring innovative ideas to life
  • Experiment with digital process automation to simplify the customer experience
  • Evaluate business process improvement opportunities to deliver greater affordability, easier-to-use tools and better care

Customer Service

Our CSPs show our members not only that we care about them and their health, but how much we care. They're problem solvers who own their work and act to resolve issues the first time.

  • Be an ambassador and build relationships with customers
  • Educate customers on tools we offer to make managing their health care easier
  • Help members understand their health insurance plans
  • Work with vendors and business partners to solve problems

Blue cross blue shield customer service rep remote jobs

"Working at Blue Cross NC means family. People truly care about one another and encourage you to take care of yourself and your family."

– Sasha Flynt, Customer Solutions Expert

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Blue cross blue shield customer service rep remote jobs

Lorem Ipsum Lorem Ipsum Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Blue cross blue shield customer service rep remote jobs

Lorem Ipsum Lorem Ipsum Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Blue cross blue shield customer service rep remote jobs

Lorem Ipsum Lorem Ipsum Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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