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LocationSalary Details for a Customer Service Representative at Anthem Blue Cross and Blue Shield in Atlanta, GA Area
Any Experience
- Any Experience
- 0-1 Years
- 1-3 Years
- 4-6 Years
- 7-9 Years
- 10-14 Years
- 15+ Years
$49,625/yr
Total Pay
$46,935/yrBase Pay
$2,690/yrAdditional Pay
$38K$65K
Most Likely Range
Possible Range
The estimated total pay for a Customer Service Representative at Anthem Blue Cross and Blue Shield is $49,625 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $46,935 per year. The estimated additional pay is $2,690 per year. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.
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Anthem BlueCross BlueShield of Georgia provides comprehensive, affordable health coverage to residents of Georgia. As an independent licensee of the Blue Cross and Blue Shield Association, Anthem BCBS of Georgia links members to leading doctors and facilities in the Blue Cross and Blue Shield of Georgia family. Anthem BlueCross Blue Shield of Georgia works with its parent company, Anthem, to offer plans both on and off the Health Insurance Marketplace. Plans are categorized into four metal levels: platinum, gold, silver, and bronze.
Anthem BlueCross BlueShield of Georgia delivers various wellness resources and services to members. The Future Moms healthy pregnancy program offers maternity coverage and preventive care throughout pregnancy. Expectant mothers can be connected with a nurse specialist who acts as a pregnancy coach. The specialist can review nutrition, explain what to expect at delivery, and help keep track of appointments. Healthy Living is another wellness program that provides online wellness tools, weight management resources, and patient-specific coaching. SpecialOffers also gives discounts on gym memberships and weight management programs.
Like many insurance companies, Anthem BlueCross BlueShield of Georgia’s plan offerings include the following types of plans: HMO.
General Inquiries
Claims and Correspondence
Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557
Disease Management
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)
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Care Management Programs
Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
BCBS Customer Service
The Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online.
Find My BCBS Company
Federal Employee Program® (FEP) members should visit the FEP website.
Shop for Insurance
Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583.
Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.
Learn more about Healthcare Fraud.
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For general press inquiries, please visit News to contact our media relations team.
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The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.