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Disclaimers
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our DSNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Enrollment in SilverScript depends on contract renewal. (Effective 1/2021)
Get Ready To Upgrade
To get started using the ConnectCenter portal for checking eligibility or claim status To access the old portal, please enter your Username and Password. To get payment information about claims paid after June 23rd 2021, use the new Provider Payment Portal portal:About ConnectCenter
o | Your new account will be free, just as your current account is free. |
o | You will be able to check eligibility using either the old or new portal during a transition period of at least one month. |
o | After the transition period, you will be required to use the new portal for eligibility and claim status inquiries |
o | If you have already setup your new account, login here: |
Included Plans:
- Aetna Life Insurance Company
- Aetna Health and Life Insurance Company
- Aetna Health Insurance Company
- Allianz Life Insurance Company of New York
- American Continental Insurance Company
- American General Life Insurance Company
- Combined Insurance Company of America
- Continental Life Insurance Company of Brentwood, Tennessee
- Coventry Health and Life Insurance Company
- First Health Life & Health Insurance Company
- Genworth Life and Annuity Insurance Company
- Genworth Life Insurance Company
- SilverScript Insurance Company
part of the CVS Health® family of companies and Aetna affiliate - Union Fidelity Life Insurance Company
- Virginia Surety Company, Inc.
- Washington National Insurance Company
Need Help? | |
o | Connect Center Customer Support: Call (800) 527-8133 for questions about: |
Call (888) 686-3260 for questions about: - Remits - Explanation of Payment