Jeep Has A Remedy
The Drive was first with the story yesterday, noting that users on some Jeep forums had made similar complaints. A Jeep spokesperson confirmed it to KBB today, adding, “This issue affects a limited number of vehicles and does not require a safety recall. We are contacting customers to advise them that free service is available.”
Like many new vehicles, the Grand Cherokee siblings start with the touch of a button. The vehicle detects the radio frequency ID signature of the owner’s key and arms the push-button start if it is present.
But some Grand Cherokees don’t recognize their key fobs, so they won’t start. Owners get a physical key that can unlock the vehicle in the event of a battery problem. But drivers who attempted to use it found the vehicles’ anti-theft systems activating, disabling them.
Jeep has isolated the problem to a faulty radio frequency hub module that receives the key fob’s signal. The company is “expediting delivery of the appropriate parts” to dealers so service technicians can replace the hubs.
Temporary Sales Pause
But it has ordered dealers to hold off on selling the vehicles until they can inspect them and replace the hub modules as needed. Owners who have experienced a problem should contact their Jeep dealership to arrange a free hub replacement.
If you’re in the market for a new Grand Cherokee or Grand Cherokee L, the news might delay your purchase. But probably not for long. Dealers should be able to resume selling them as soon as they have the replacement parts in hand.
We just bought a 2016 and love it - except the Start/Stop. It's nice that the
Eco setting "sticks" in this model (I leave it on), but the Stop/Start doesn't.
You have to set it every time you're in the Jeep. It's kind of disconcerting
being
in the middle of an intersection waiting for oncoming traffic to clear so
you can turn left and having the engine shut off. I live in a very congested
suburban area, and as soon as my foot's off the brake, I usually need to
GO. Really wish there was an option in the settings to turn this off
permanently. Think Jeep will do that at some point, maybe with a software
update? I think consumers should be in control of something as intrusive as
this.
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My wife had my car last night and is not familiar with the auto start/stop feature.
When she parked at the restaurant the engine shut itself off before she put it in
park. Not thinking about it she just left the car with it still in Drive but
the engine
off. A couple hours later now and it will not start. Gets a warning that it is not in
Park. She put it in park but it still will not start. Any ideas?
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